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    Privacy Policy

    At SpinFlow AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

    Last Updated:May 1, 2025

    Introduction

    SpinFlow AI, Inc. ("SpinFlow," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our applications, or interact with our services (collectively, our "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not access or use our Services.

    Information We Collect

    Personal Information

    We may collect several types of information from and about users of our Services, including:

    • Contact information (such as name, email address, phone number)
    • Account credentials (such as usernames and passwords)
    • Billing information (such as credit card details and billing address)
    • Company information (such as company name, size, industry)
    • User preferences and settings
    • Communications with us (such as customer support inquiries)

    Usage and Technical Information

    We automatically collect certain information when you visit, use, or navigate our Services:

    • Device and connection information (such as IP address, browser type and version, operating system)
    • Usage data (such as pages visited, time spent on pages, click patterns)
    • Performance metrics and error data
    • Location information (if permitted by your device settings)
    • Cookies and similar tracking technologies

    How We Use Your Information

    We use the information we collect for various business and commercial purposes, including to:

    • Provide, maintain, and improve our Services
    • Process transactions and manage your account
    • Respond to your requests, questions, and feedback
    • Personalize your experience and deliver content relevant to your interests
    • Send you technical notices, updates, security alerts, and administrative messages
    • Monitor and analyze trends, usage, and activities in connection with our Services
    • Detect, investigate, and prevent fraudulent transactions and other illegal activities
    • Protect our rights, property, and safety, and the rights, property, and safety of others

    We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

    Sharing and Disclosure of Information

    We may share your information in the following circumstances:

    • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
    • Business Transfers: If we're involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such transaction.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
    • Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or the rights, property, and safety of our users or others.

    We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

    Data Security

    We implement appropriate technical and organizational security measures designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from our Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email or through our Services. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws or regulations.

    Your Choices and Rights

    Depending on your location and applicable laws, you may have certain rights regarding your personal information:

    • Access and obtain a copy of your personal information
    • Rectify inaccurate or incomplete personal information
    • Request the deletion of your personal information
    • Restrict or object to the processing of your personal information
    • Data portability (receiving your data in a structured, commonly used format)
    • Withdraw consent at any time (where processing is based on consent)

    To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the time period required by applicable law. Please note that in some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide additional information in connection with your request.

    Changes to Our Privacy Policy

    We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email or through a notice on our website. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    SpinFlow AI, Inc.

    Email: privacy@spinflow.ai

    Address: 1400 16th St #400, Denver, CO 80202