Question 1

What are SpinFlow AI credits and how do they work?

Accepted Answer

Credits are the usage currency in SpinFlow AI. Each interaction with AI models consumes credits based on the complexity and type of request. You receive monthly credit allocations with your subscription plan, and unused credits roll over to the next month.

Question 2

How is my monthly credit allowance determined?

Accepted Answer

Your credit allowance depends on your subscription tier: Free (50 credits), Basic (500 credits), Professional (2,500 credits), and Enterprise (10,000+ credits). Higher tiers include more powerful AI models and features.

Question 3

What happens if I exceed my credit limit?

Accepted Answer

If you approach your credit limit, we'll send notifications. You can purchase additional credit packs, upgrade your plan, or wait for your monthly allowance to reset. Enterprise users can request credit limit increases.

Question 4

Can I track my credit usage?

Accepted Answer

Yes, your dashboard provides real-time credit usage tracking, including detailed breakdowns by AI model, project, and time period. You can set up alerts for usage thresholds.

Question 5

Do credits expire?

Accepted Answer

Monthly plan credits reset each billing cycle, but purchased credit packs and bonus credits have longer validity periods. Enterprise contracts may include custom credit policies.

Question 6

How do different AI models consume credits?

Accepted Answer

Credit consumption varies by model complexity: GPT-5.1 (5-10 credits per request), Claude Opus 4.1 (8-12 credits), Gemini 3 (4-8 credits). Simple queries use fewer credits than complex analysis or code generation.

Question 7

Can I share credits with my team?

Accepted Answer

Yes, team and enterprise plans include shared credit pools. Administrators can allocate credits to team members and set usage limits for different projects or departments.

Question 8

What billing options are available?

Accepted Answer

We accept all major credit cards and offer monthly or annual billing. Enterprise customers can arrange custom payment terms, including purchase orders and wire transfers.

Frequently Asked Questions

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Frequently Asked Questions

What's a "credit," really?

How many credits come with each plan?

How do I see my current balance?

What happens if I hit zero?

Can I stop team members from burning through credits?

Do unused credits roll over?

Are images and voice more expensive than text?

Can I buy a big block at a discount?

When does my monthly pool reset?

Does every workspace share the same pool?

Is there an easy way to predict how many credits I'll need?

Is my usage data secure?

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