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    SPINFLOW TERMS OF USE

    At SpinFlow, we are committed to providing a secure and innovative AI platform while ensuring clear understanding of user rights and responsibilities.

    Last Updated:May 5, 2025

    Our Terms of Use are designed to clearly outline the rules and conditions for using our platform, ensuring you understand both your rights and obligations as a user. Below, you'll find key aspects of our terms that govern your interaction with SpinFlow.

    KEY COMPONENTS OF OUR TERMS OF USE

    1. Acceptance and Eligibility

    These terms establish who may use SpinFlow's services and what constitutes acceptance of our terms. This includes age requirements, account creation guidelines, and the circumstances under which you agree to these terms. We outline clear eligibility criteria to ensure proper platform usage.

    2. Account Responsibilities

    We emphasize the importance of account security and proper usage. This section details your responsibilities regarding account credentials, authorized access, and proper use of our platform. We establish clear guidelines for account management and security practices.

    3. Platform Usage and Restrictions

    The terms specify how our platform may be used, including permitted activities, usage limitations, and prohibited actions. This includes guidelines for AI usage, knowledge base management, and workflow automation. We provide clear boundaries for platform utilization.

    4. Data Protection and Privacy

    This section outlines how we protect your data and respect your privacy, including our security measures and data handling practices. We detail our commitment to data protection and explain how we safeguard your information while providing our services.

    5. Intellectual Property Rights

    The terms clarify the ownership and usage rights of all intellectual property related to our platform. This includes our proprietary technology, content, and any user-generated content. We provide clear guidelines on intellectual property rights and restrictions.

    6. Service Access and Availability

    We outline the conditions under which we provide access to our platform, including system availability, maintenance windows, and any service limitations. This includes information about service levels and performance expectations.

    7. Credit Usage and Billing

    The terms detail our credit-based billing system, including how credits are allocated, consumed, and billed. We provide transparent information about costs, billing cycles, and payment obligations.

    8. Termination and Suspension

    This section specifies the circumstances under which accounts may be terminated or suspended, either by users or SpinFlow. We detail the process for account closure and data retrieval.

    9. Dispute Resolution

    We provide clear procedures for addressing and resolving any disputes that may arise, including the steps for resolution and applicable jurisdiction for legal matters.

    10. Updates and Modifications

    The terms explain how and when we may update these terms of use, how we will notify users of changes, and what constitutes acceptance of modified terms.

    CUSTOMIZING YOUR EXPERIENCE

    We understand that every business is unique. While our terms of use establish standard platform usage rules, we can work with enterprise clients to address specific needs within the bounds of our legal and security requirements.

    CONTACT US

    For more information or to discuss our Terms of Use, please contact our legal team at legal@spinflow.ai. We are committed to ensuring our platform remains secure and accessible while providing complete clarity about usage rights and responsibilities.

    Last Modified: May 5, 2025